Privacy Policy

Last updated: March 2026

Introduction

Rooted Steps Foot Health is committed to protecting your personal information and handling it responsibly. This policy explains how personal data is collected, used and stored when you make and enquiry or arrange a home visit.

What Information Is Collected

The following information may be collected:

  • Name

  • Address

  • Telephone number

  • Email address

  • Relevant medical and foot health information

  • Appointment history and treatment notes

How Your Information Is Used

Personal information is used for the purpose of:

  • Arranging and providing appointments

  • Maintaining accurate treatment records

  • Communicating about appointments

  • Meeting professional and legal obligations

How Your Information Is Stored

Records are stored securely and access is restricted. Reasonable measures are taken to protect personal data from loss, misuse or unauthorised access.

Cookies and Website Analytics

This website uses cookies to ensure it functions correctly and to help understand how visitors use the site. Cookies are small text files stored on your device when you visit a website.

Basic website analytics may be used to collect anonymous information such as the number of visitors, pages viewed and general location data. This information helps improve the website and the services offered.

No personally identifiable information is collected through analytics tracking.

You may choose to accept or decline non-essential cookies using the cookie banner displayed when you first visit the website.

Sharing of Information

Personal information will not be shared with third parties without your consent, unless required by law or where necessary to protect your safety or the safety of others.

How Long Information Is Kept

Treatment records are retained in accordance with professional guidelines and legal requirements.

Your Rights

Under UK GDPR, individuals have rights including:

You have the right to request access to your personal data, request correction of inaccurate information, and request erasure where appropriate. Requests should be made in writing.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Rooted Steps Foot Health

sam@rootedsteps.co.uk

This policy may be updated from time to time. The most recent version will always be available on this website.